Terms & Conditions of 14-Day Return Policy
Thank you for shopping with The Little MIDI Store. We are really happy and proud to provide this Service to you! Now you can shop with no worry. Don't like the item after you tried it? You have 14 days to return it for a full refund!
As with any shopping experience, there are terms and conditions that apply to transactions. The main thing to remember is that by placing an order or making a purchase at The Little MIDI Store, you agree to the terms set forth below:
T&C of 14-Day Return Policy
- You have 14 calendar days to return an item from the date of purchase
- Only items purchased from The Little MIDI Store can be returned (you can return the item to any of our branches)
- Please ensure that the item you're returning is repackaged with all the cables, adapters, licenses, plastics and documentation that were included when you received it
- Item must be un-damaged and in Mint condition (Like New)
- If your item includes a Software License, you will need to de-activate it before returning
- Your refund will be processed 1-3 working days after you return the item (Any shipping charges incurred to ship and return the item will be deducted from the refund amount)
- Refunds are only processed by Bank Transfer. Our native Bank Account is BCA (Bank Central Asia) - refunds to your BCA account will not be deducted of bank fees. Bank transfer to other Bank Accounts will incur Bank Transfer charges (Rp. 6,500)
- Any Bank Charges/E-Commerce that incur when you bought the item (Via Credit Card/Debit Card/Tokopedia/Bukalapak) will be deducted on the total amount refunded to you
- We reserve the right to refuse to process a refund in cases where we feel advantage is being taken of this policy (Example: Item is bought and used for Rental, and item is returned to request for a refund)
- You can return an item only once
Few Examples Cases for Refunds
- Example Case 1: You buy the item from our store (COD). Then you decide to return it by bringing it back to the store. We will refund you 100% to your BCA Account.
- Example Case 2: You buy the item and have it shipped to you. Shipping charge to you is Rp. 100,000. You wish to return the item and you have it shipped back to us, you pay for the shipping charges to return the item. Your Bank Account is Bank BRI. So we will refund you 100% - Rp. 100,000 - Rp. 6,500
As we work on bringing this great experience to you, we are continuously requesting Distributors of other Brands to offer a Return Policy, so we can protect you on most purchases.
These are the participating brands that are applicable for 14-Day Return Policy: